Acer Two-Wheeled Electric Scooter Recalled; Fall Hazard

This alert was compiled from official government recall data published by the CPSC using automated analysis. All facts are sourced directly from official records. Last verified May 1, 2026.

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Surprise: Even Scooters Get Recalled! Is Yours on the List?

Did you know that there are hundreds of product recalls in the United States every year? It's true! And transportation-related items are often on that list. Nobody wants a fun ride to turn into a trip to the ER. That's why you need to know about this important safety alert. Acer America Corporation has issued a recall for their AES015 two-wheeled folding electric scooters due to a potential fall hazard. Keep reading—this could affect you.

This recall focuses on a specific issue with a loose screw. This screw can cause the scooter's front tube to fold down unexpectedly. Imagine that happening while you're riding. A fall could result. This poses a real risk of injury and that's why Acer is taking action to protect U.S. consumers. The company is based in Irvine, California.

Is *Your* Acer Electric Scooter Affected? Here's How to Tell

Identifying the recalled model is key for your safety and peace of mind. The specific product being recalled in the United States is the Acer AES015 two-wheeled folding electric scooter. These scooters are designed to fold for easy transport and storage. They were sold in a distinctive black color with green and white decals. Look for these decals on the front tube and the sides of the platform. The wheels also have a green circle around the rim – another key identifier.

The most important thing to check is the model number. You can find this information on a label located on the front tube of the scooter. If you flip the product over, you'll find the model number printed clearly. Make sure it says "AES015". Don't just guess—double-check that number! Having the correct model is the first step to determining if your scooter is affected by this product recall in the United States.

The Danger: Why This Scooter Recall Matters

A loose screw might not sound like a big deal. But it can cause serious problems with these scooters. When the front tube folds unexpectedly, riders can easily lose control. This can lead to falls, scrapes, bruises, or even broken bones. The agency confirmed that riders are at risk of serious injury. Protecting yourself and your loved ones from potential harm is paramount.

The potential for sudden collapse is what makes this recall so important. The scooters were specifically designed to fold for portability. However, if the folding mechanism fails during use, the results can be dangerous. The U.S. Consumer Product Safety Commission (CPSC) takes these hazards very seriously. This recall is part of their ongoing effort to protect American shoppers from unsafe products.

Who Is Most at Risk?

While anyone riding the affected Acer scooter is at risk, some groups are particularly vulnerable. Children and teenagers are at an increased risk of injury. They might have less experience and slower reaction times. Elderly individuals are also at higher risk. Their balance is less steady and their bones can break or fracture more easily. Anyone with pre-existing medical conditions could also experience more severe consequences from a fall.

Parents, please check your kids’ scooters. If your child has this scooter, stop them from using it immediately. This applies to any caregiver or guardian, too. The goal is to prevent any potential accidents and ensure the safety of all users. The inconvenience of a recall is far less significant than the potential for an injury.

What You Should Do Right Now

Okay, let’s get down to brass tacks. Here's what you absolutely need to do if you own this scooter. This is important for your safety and the safety of others who might use the scooter.

1. Stop using the Acer AES015 folding electric scooter immediately. Do not allow anyone else to ride it until the repair is completed.
2. Contact Acer America Corporation at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, or email them at acer.esseries@acer.com to request a free repair kit.
3. Visit the Acer recall website at https://www.acer.com/us-en/support/alerts-recalls for detailed instructions on how to tighten the screw yourself using the free repair tools they'll provide.
4. Double-check the screw tightness regularly after performing the repair to ensure it remains secure and the scooter is safe to ride.

Where Were These Scooters Sold Across the U.S.?

Between June 2023 and February 2026, the Acer AES015 scooters were available for purchase through several channels. American shoppers could find them online at Acer.com and Amazon.com. They were also sold in physical stores at BrandMart. This means people in various regions had access to these scooters. They retailed for between $245 and $70.

If you purchased one of these scooters from any of these locations during that timeframe, it's essential to take action. Even if you haven't experienced any issues with the scooter, it's better to be proactive and address the potential risk. This recall affects scooters sold across the U.S., not just in one particular state. Taking these steps will safeguard your well-being and prevent possible accidents.

This recall was announced by the U.S. Consumer Product Safety Commission (CPSC). For the official notice and complete details, visit www.cpsc.gov.

Frequently Asked Questions

Q: What exactly is the problem with the Acer scooter?

A: A loose screw can cause the front tube of the scooter to fold down unexpectedly, creating a fall hazard for the rider.

Q: How do I know if my scooter is part of this product recall?

A: Check the model number on the front tube of the scooter; if it says "AES015", it's included in the recall.

Q: What will Acer do to fix my scooter?

A: Acer will provide you with free repair tools and instructions on how to tighten the screw yourself to secure the front tube.

Q: Is there any compensation for the inconvenience of this recall?

A: While Acer is not offering direct compensation, they are providing free repair tools to address the safety issue.

Q: What should I tell my doctor or pediatrician if I or my child was injured on this scooter?

A: Be sure to tell your doctor that the injury might be related to a recalled product so they can document it properly and report it if necessary.