Sauna360 Recalls Infrared Saunas, Recall: The infrared panels in

September 22, 2026 — This alert was compiled from official government recall data published by the CPSC. All facts are sourced directly from official records.

Heads up if you recently invested in a home sauna, especially a Sauna360 brand model purchased between May 2013 and July 2026. There’s a serious safety alert you need to know about that impacts infrared and hybrid saunas sold across the U.S. This isn't just about a minor defect; we're talking about a significant fire and burn hazard that could lead to serious injury or even death. You'll want to check your unit immediately.

A Look Back: What Are These Sauna360 Units?

Sauna360 Inc., based out of Cokato, Minnesota, has been a name in the home wellness market for years, offering a range of infrared and hybrid saunas, along with infrared kits for custom installations. These aren't your typical budget buys; these units were sold to American shoppers through Costco stores, various pool and spa dealerships nationwide, and online platforms like Costco.com. Customers purchasing these saunas and kits between May 2013 and July 2026 likely paid anywhere from $6,000 to a substantial $13,000 for their home wellness investment. Many U.S. consumers bought these units hoping for relaxation and health benefits, bringing them into their homes in states from California to New York.

The Dangerous Flaw: Why This Recall Matters Right Now

Here’s the part that really matters for your safety and peace of mind. The U.S. Consumer Product Safety Commission (CPSC) announced this urgent product recall in the United States on September 17, 2026, because the infrared panels inside these Sauna360 units have a critical defect. Specifically, these panels can short circuit, causing them to overheat to dangerous levels. This overheating isn't just a minor issue; it poses a significant risk of serious injury from fire and severe burns. Nobody wants to find out their relaxation sanctuary could potentially become a dangerous fire hazard. While the official notice indicates no injuries have been reported yet, the potential for harm is clearly present, making immediate action absolutely necessary.

How to Check Your Sauna: Identifying Affected Units

Wondering, "how do I know if my Sauna360 is affected?" It's important to identify if your specific model is part of this safety alert. This recall involves various infrared and hybrid sauna models, alongside certain infrared (IR) kits. If you have a custom-built room that incorporated Sauna360’s IR panels, you should look for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on your control panel. Alternatively, consult your product manual for these brand identifiers. For those with pre-configured infrared sauna rooms, you can usually spot the brand badge on the front frame panel, find the logo on the control panel, check the manual, or even look at the logo on the handle. Additionally, Sauna360 has made it possible to verify by serial number; this number is typically located either under the lower bench or on the wall beneath the upper bench, depending on your specific unit. Once you find it, you can provide Sauna360 with that serial number, and they'll confirm if your sauna is affected.

Your Immediate Steps: What You Should Do

This isn’t a situation where you can wait or hope for the best. If you own one of these Sauna360 units, you need to act quickly to ensure your family's safety. What should you do right now?

1. Stop using your infrared or hybrid sauna immediately. Do not power it on or attempt to operate it for any reason, as continued use could lead to serious injury from fire or burns.
2. Locate your sauna's identification details. Find the brand badge, control panel names (Saunalogic, Infralogic, Carbonflex, or Tylö), or the serial number on your unit to confirm if it’s one of the affected models.
3. Contact Sauna360 Inc. without delay. Reach out to their dedicated recall team by calling toll-free at 866-936-5962 between 8 a.m. and 5 p.m. ET, Monday through Friday, or send an email to recall@sauna360.com.
4. Arrange for the free in-home repair. Sauna360 is offering a complimentary, professional in-home repair service to address the hazardous infrared panel issue. This is the official remedy, so make sure to schedule this as soon as possible.

If you've used an affected sauna and noticed any unusual smells, sparks, or signs of overheating, report these details when you contact the company.

Understanding the Remedy & What Happens Next

The good news here is that Sauna360 is stepping up to fix the problem directly. Based on the official recall notice, they're not asking you to ship your entire sauna back or attempt a DIY repair. Instead, they've committed to providing a free in-home repair, performed by a professional installer. This means an expert will come to your home, assess your specific unit, and replace or repair the faulty infrared panels, ensuring the unit is safe to use moving forward. The U.S. Consumer Product Safety Commission (CPSC) announced this recall, which issues thousands of recalls for unsafe products each year to protect U.S. consumers, confirming that this repair is designed to eliminate the fire and burn hazards. Sauna360 is providing professional in-home service to address this serious issue for consumers. This recall was announced by the U.S. Consumer Product Safety Commission (CPSC). For the official notice and complete details, visit www.cpsc.gov.

Frequently Asked Questions

Q: Is my Sauna360 unit safe to use after a recall?

No, you should stop using any affected Sauna360 infrared or hybrid sauna immediately. The affected units pose a significant fire and burn hazard, making them unsafe to operate until they have been professionally repaired.

Q: How do I know if my specific Sauna360 model is part of this recall?

You can check your control panel for brand names like "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" if you have a custom room, or look for a brand badge/logo on pre-configured units. You can also locate the serial number on your unit and contact Sauna360 to verify.

Q: What happens if I have already used a recalled Sauna360 product?

If you have already used an affected sauna, stop using it right away and contact Sauna360. While no injuries have been reported according to the CPSC, it's important to get your unit repaired promptly to prevent any future incidents.

Q: Can I get a refund for my recalled Sauna360 unit?

The official remedy offered by Sauna360 Inc. for this recall is a free in-home repair by a professional installer to address the hazard, not a refund. You should schedule this repair directly with Sauna360.

Q: How long does a product recall repair typically take for something like this?

The duration for a recall repair can vary based on scheduling availability and the complexity of the fix. Once you contact Sauna360, they will provide an estimated timeline for the professional in-home repair service.